Terms of Use

This Terms of Use ("Terms of Use") mandates the terms on which the user (s) ("You" or "Your" or "Yourself" or "Users") interested in browsing or availing or accessing information about products or services of Whitelion Systems Pvt Ltd . (defined below) connects with the user (s) and avails the services. The services of our company be accessed through the Website (www.Whitelion.in) and the mobile application, owned and operated by collectively referred to as, the ("Platform"). 

The information of products or services of our company be accessed through the Website (www.Whitelion.in) and the mobile application, owned and operated by collectively referred to as, the ("Platform"). 

Please read the following terms and conditions applicable to you while you access and use the content on our Platform. 

The term “User”, “Consumer”, “Client”, “Potential Client” "You" and "Your" refers to you, the End User of the Company’s products or Services, whereas, "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company, Whitelion Systems Pvt Ltd, and “Third Party” refers to other independent company(s) who are neither directly or indirectly associated or affiliated to us.  All terms herein refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to you in the most appropriate manner for the express purpose of meeting your needs in respect of provision of the Company’s stated goods & services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. 

If any of these terms are unacceptable to you or in the event that any future changes to these terms are unacceptable to you, we advise you not to use our Platfrom. Your continued use of the Platfrom will be deemed acceptance by you of these Terms of Use. You agree to use our Platfrom only for purposes that are legal, proper and in accordance with these terms of use of our company. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

By doing any of the following acts you agree to be bound by these terms: 

A) Expressly accepting these terms of use at any time by accessing our Platform. 

B) Downloading our Mobile Application. 

C) Purchasing our Goods, Services or Offerings. 

D) By Using or keeping in possession our products or goods. 

About Whitelion 

Whitelion is a leading Smart Touch Switch manufacturer having a wide range of smart switches and has pioneered a new-trend setting standards in Home Automation. Whitelion began in 2014, Innovative technologies are transforming consumer expectations rapidly and intensifying competition. We are very keen to provide Latest Innovations in Home Automation arena at a very fast pace. Whitelion products continue to redefine standards in design, materials, processing, and technology coupled with the high level of service which we strive to provide for all our customers. Whitelion has stood for quality, safety, and fine engineering. As a leading Smart Touch Switch manufacturer, Whitelion has pioneered new trend-setting standards in Home Automation. 

Our vision is to create and provide affordable Smart Home Automation Solutions to empower every City in India. By 2025 and our mission is to spread power of technology for mankind by providing world class quality products and value in the application of Home Automation. 

Our core products and services include smart switches and home automation systems (“Products”). 

Registration 

• To use the services associated with the product You will have to register to the Platform, for which you will be required to open an account by completing the registration process. Your ability to continue using the Platform, and availing the Services associated with the product provided by us is subject to Your continued registration on the Platform and usage of Our product. You will be required to enter Your personal information including but not limited to your name, contact details, valid phone number, and email address etc while registering on the Platform and creating your account. 
  
• By using the product and its associated service, You allow us to personalize and enhance your experience while using the Service, based on your personal information, usage pattern, reminders, customization preferences and other relevant information. When you use this feature, you expressly consent to information about your activity on the Platform. Our Platform shall retain your registration information after cancellation or withdrawal of your registration as required under applicable law(s). 
  
• You agree and accept that as on the date of Your registration on the Platform, the information provided by You is complete, accurate and up-to-date. We shall, in no way, be responsible or liable for the accuracy or completeness of any information provided by You. If You provide any information that is untrue, inaccurate or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate or incomplete, We reserve the right to suspend or terminate Your Account and refuse any current or future use of the Platform by you at any time. 
  
• By submitting our webform, you agree to receive promotional calls on the number shared, and such calls and SMS would be coming from a third party platform 

Eligibility to Use the Platform 

By agreeing to our Terms & Conditions, you agree that you are at least the age of majority (18 (eighteen) years of age in case of India). You represent that You are of legal age to form a binding contract and are not a person barred from receiving, using or availing services under the applicable laws. 

• Company reserves the right to refuse access to the Platfrom, Goods & Services, at any time to new Users or to terminate or suspend access granted to existing Users at any time without according any reasons for doing so. 
• You are prohibited from using our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to Intellectual Property laws) 

Intellectual Property Rights    

Product designs, features, look and feel, trademark, logo, domain name are exclusive IP (Intellectual Property) of Whitelion Systems Pvt Ltd. Any direct or indirect modification, alteration, change of the our products or use of the products for any other purpose (other than explicitly mentioned or permitted by us in written) will be deemed to be violation of  Company’s IP rights. Company owns, reserves and retains all property rights, particularly intellectual property, including copyright for this Platform and the information contained therein. The brands cited on this Platrofm are not exhaustive and are registered trademarks of the company. All the patents, logos, texts, page layouts, visuals, photographs, graphics, icons and any other distinctive items contained in the Platfrom are the exclusive property of Whitelion Systems Pvt Ltd and/or such other legal brand owner(s). Any representation or reproduction, in part or in whole, for collective use, on any medium or using any process, is strictly prohibited without written permission from the Company and/or such other legal brand owner(s) or the assignees or successors thereof. Any breach of this copyright and/or any other intellectual property rights would thus constitute infringement under Intellectual Property law. 

Third-Party product usage 

Most of the products of Whitelion Systems Pvt Ltd are in consonance and compatible with the ‘Third-party’ products also. Hence, we wish to make it clear that the consumer may be required to use third party accessories and tools along with our products, without any change or modification “as it is available” without any promotion, representation, warranties and conditions of any kind and without any modification or change. As a consumer, You are free to use any third party product which suits your needs and budget at your will. We don’t recommend or refer you any specific product, brand or company. We shall have no liability whatsoever arising from or relating to your use or purchase of optional third-party accessories and tools.  

We do not indulge in selling, promoting or distributing the third-party products ourselves directly, however our supply chain partners can be distributor or partner of various other manufacturers at the same time, for which we do not provide any indemnity or warranty. Any product of Whitelion Systems Pvt Ltd products purchased by you along with third-party product from the supply channel partners or distributors separately shall be used by you on your own risk for which the Company does not take any responsibility. For using Third party products, We suggest You to refer to their terms and conditions before you engage in any transactions with them. We also use third-party products for product display as well as on website and social platform for promotional activities and in no way, we recommend, promote or advertise or provide any warranty or indemnity for Third party products.  

There might be some third party weblinks on our Platfrom which may direct you to third-party websites that are not affiliated with us. We are not responsible for any content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages caused to you in connection with any third-party websites. Please read carefully the third-party's policies before you engage in any transactions with them.  

We further wish to make it clear that, even though along with some of our products require consumers to buy and use third party products, consumer has free will to choose whichever brand or company product he chooses to use. We have no intention to infringe upon any IP rights of third party (ies). We are a respected company with good-will in the market and we wish our consumers to experience brilliance of technology and in no way we intend to infringe any third party IP right and we shall not be held liable in any case for third party IP infringement. 

However, as a third party or as a consumer or user, if you have any issues related to our products or website, you can write to us at info@whitelion.in. 

Product Warranty 

We provide standard warranty and after sales service for each product of Whitelion Systems Pvt Ltd to the End User (“End user” means a person or consumer who buys a product to ultimately consume or use it and, which does not include dealer, supply chain partner, retailer and any other person which may be included or excluded by the company in the course of business) from the date of purchase of the goods. You will be provided with Terms and Conditions and Warranty details for each product along with the product purchased or You can get the pdf by clicking here. 

In the below mentioned cases the Product Warranty provided by the Company will become void if -  

• Mechanical or electric damages resulting from incorrect installation, configuration, usage or other activities inconsistent with the operation manual or contradictory to technical specifications attached to the device;  
  
• Damages caused by acts of God, floods, fires, lighting, excess rain or other natural disasters, wars, unexpected events, inappropriate voltage, defective supply materials or other external factors;  
  
• The device that has been tempered with by the Warranty beneficiary or any other person in any way, including reconfiguration, repair, willful constructional variations, modifications and adjustments;  
  
• The device with the Guarantor seals damaged or illegible;  
  
• The activities specified in the operation manual, which remain the sole responsibility of the Customer in his own capacity is not followed;  
  
• Defects resulting from the usage of improper or non-genuine supply materials;  
  
• Damages due to the user's fault or lack of knowledge; or  
  
• Any other reason/case which the Company may add or remove in its Warranty Manual. 
  

Representations and warranties 

• You agree to use the Platform only: (i) for purposes that are permitted by this Terms of Use; and (ii) in accordance with any applicable law, regulation or generally accepted practices or guidelines.  
  
• You represent and warrant that You have not received any notice from any third party or any governmental authority and no litigation is pending against You in any court of law, which prevents You from accessing the Platform and availing the Company’s Goods & Services. 
  
• You represent and warrant that You are legally authorized to view and access and use the Platform and avail the Goods & Services of the Company. 
  

Disclaimer & Indemnity 

The information contained in this Platform has been prepared by Whitelion Systems Pvt Ltd as a general information for public service to its readers, browser and is not intended to constitute technical advice We try our best to provide you with accurate, complete, correct and quality information, but we does not warrant or guarantee the accuracy, completeness, adequacy or quality. We are not responsible or liable for any information made available in this site. The material on this site is provided for general information only and should not be relied upon or used for any other purposes. Any reliance on the material on this site is at your own risk and the Company will not be liable for any loss, injury or damage caused to you due to inaccuracy of information. 

We reserve the right to modify the contents of our Platform at any time.  

Choice of Law and Jurisdiction 

If you are an end user of our product or service and reside in any jurisdiction across the world then these terms and conditions will be subject to Indian law. In this case, to the extent possible in the applicable jurisdiction, both you and we agree that the competent courts in Surat, India will have non-exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms and conditions.  

Termination 

We may terminate the access or suspend access to all or part of the Platform, goods or services, without notice, for any conduct that We, in its sole discretion, believes is in violation of this Agreement, any applicable law, or is harmful to the interests of public, service provider, dealer, partners, or Us. 

Availability of Goods & Service 

We will do our best to offer you a smooth service but do not guarantee that goods and services in the Platform will be free from any fault. We reserve the right at any time to modify or discontinue any Goods or Service (or any part or content thereof) without notice at any time. 

We will occasionally restrict your access to the Platform to carry out repairs, maintenance or to introduce new functionality or services and we will endeavor to keep disruption to a minimum. 

We shall not be liable to you or to any third-party for any modification, product and service change, suspension or discontinuance of any Information, Goods and Service. 

The information on the Platform may contain general description, specification or technical details and features of individual products which the company manufactures. In some cases it may not be available due to discontinuation, shortage of supply, product change or any other reasons which might arise, in such a case company is not liable to make any product available to the customer. The required performance of the product shall therefore be mutually agreed in each case at the time of purchase. 

Prohibition 

In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content for following purposes:  

• for any unlawful purpose;  
  
• to solicit others to perform or participate in any unlawful acts;  
  
• to violate any rules, laws, or local ordinances;   
  
• to infringe upon or violate our intellectual property rights or the intellectual property rights of others;  
  
• to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;  
  
• to collect or track the personal information of others;   
  
• to spam, phish, pharm, pretext, spider, crawl, or scrape; 
  
• for any obscene or immoral purpose; or  
  
• to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 
  

Personal Data 

Your submission of personal data through the email, phone call, mobile application, website or platform is governed by our Privacy Policy.  

Change in Terms of Use 

We reserve the right, to update, change or replace any part of these Terms of Use by posting updates and changes to our Platfrom. It is your responsibility to check our Platfrom periodically for changes. Your continued use of or access to our Platform following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes. 

Contact Information 

Whitelion Syatems Pvt Ltd  

Union Heights 

8th floor, A wing, Opp. Rahulraj Mall, 

Bs. lalbhai contractor stadium, 

Maharana Pratap Road, 

Piplod, Surat, Gujarat-395 007 

Email: info@whitelion.in