Whitelion
Returns:
- We accept returns within 7 days from the
date of purchase for products that are unused, unopened, and in their original packaging.
- To initiate a return, please contact our
customer support team with your order details.
Refund:
- Once we will received the return products,
after inspection if all according to return conditions, refund will be initiated within 3 days and you
will get refund amount within 7-10 days.
- To check status of refund you can contact
our customer support team with your order details.
Exceptions:
- Customised or personalized items are not
eligible for returns unless there is a manufacturing defect or damage during shipping.
Return Shipping:
- Customers are responsible for return
shipping costs unless the return is due to a product defect or an error on our part.
Delivery Terms:
Shipping Time:
- Standard shipping orders are processed and
shipped within 5-7 business days.
- Delivery times may vary based on the
shipping method selected and the destination.
- once order is shipped standard delivery time
is min 5 to max 15 days.
Shipping Rates:
- Shipping rates are calculated at checkout
based on the weight and destination of the order.
Delivery Tracking:
- Once your order is shipped, you will receive
a tracking number to track the delivery status of your package.
Delivery Issues:
- In case of delayed or lost shipments, please
contact our customer support team for assistance.
Note: This return & refund policy and delivery
terms are subject to change without prior notice. Please review this page regularly for any updates.